Order Processing
Structured execution, quality review and clear status visibility for this activity.
MR Intech Services
Back Office Support
Reliable day-to-day operational support so your core team can stay focused.
10+ years of operational expertise
Service overview
Dependable support, configured around your process
Move repetitive and process-heavy work to a dependable support team without losing visibility or control. We adapt to your tools, turnaround expectations and reporting structure to keep everyday operations organised.
Lower operational workloadFaster routine processingStandardised documentationMore focus for your core team
Discuss your requirement Scope of service
What our back office support support can include
The final scope is configured according to your workflow, volumes, turnaround expectations and reporting needs.
Email Management
Structured execution, quality review and clear status visibility for this activity.
Document Processing
Structured execution, quality review and clear status visibility for this activity.
Invoice Processing
Structured execution, quality review and clear status visibility for this activity.
Customer Database Management
Structured execution, quality review and clear status visibility for this activity.
Report Preparation
Structured execution, quality review and clear status visibility for this activity.
Administrative Support
Structured execution, quality review and clear status visibility for this activity.
Inventory Management
Structured execution, quality review and clear status visibility for this activity.
How we deliver
A controlled four-step workflow
Clear responsibilities and quality checkpoints keep the engagement dependable from setup to reporting.
Map tasks, volumes and priorities
Agreed controls, ownership and communication are maintained at every stage.
Document SOPs and controls
Agreed controls, ownership and communication are maintained at every stage.
Operate with agreed turnaround times
Agreed controls, ownership and communication are maintained at every stage.
Report performance and improve
Agreed controls, ownership and communication are maintained at every stage.
Confidentiality firstResponsible handling of client and business information.
Quality controlledChecks and exception review built into delivery.
Clear visibilityPractical reporting on status, volume and actions.
A better way to manage operations